Get started with your order

1. Choose a package and style(s)

2. Gather your material

Photos

  • Choose your photos —refer to our suggestions page for useful tips. Digital photos should be ready to use or you may wish to use our specialist photo services to enhance them. Prints, slides or negatives will need to be scanned: you can scan them yourself (please refer to our tips section) or take advantage of our scanning service.
  • Determine the sequence you wish to use the photos in. For digital photos, you can rename the file to reflect their order. If your package includes more than one show, either submit the photos separately for each one or rename them appropriately, i.e., 'FirstShow001', 'SecondShow001'. For prints or slides, use a stickie to write the number on or write it in soft pencil on the back of the photo (being careful not to mark it) or the slide frame. If using negatives, you'll need to place them in batches stating the neg number and sequence. Please contact us if you need assistance.
  • If you wish to use photo captioning (available for selected styles and subject to extra cost), please provide captions next to sequential photo numbers in a Word document, text file (use notepad or any text editor) or within the body of an email. There will be an extra charge for typing handwritten captions and this procedure may cause errors or omissions so it's best avoided.

Video

  • If using video clips please indicate the segment you wish to use in minutes and seconds from the start of the clip to the end of the clip. If you have access to a video editing package you can use it to cut out the segment. Please specify where the clip should be used, i.e., as an intro or within a photoshow style that supports video.
  • If you need more than a video clip, please contact us for further information about video services

Music

  • You can supply the tunes of your choice as backdrop for your photos. Please refer to your chosen package to determine how many tracks will be included. Each 'track' can consist of more than one song or piece of music if the show is longer than the tune. You may wish to use more than one song for each track or the song can be looped until the end of the show. Please note that photo DVDs should not be used as means to distribute copyrighted music.
  • Alternatively we can add a stock soundtrack to your presentation(s).

Narration

  • You can submit pre-recorded narration in any digital format along with your instructions.

3. Place your order

  • If you have already added items to your shopping cart, use the 'View Basket' button to view, add and remove items you wish to order:
  • If you have not added any items or wish to add additional items to your cart, please go to our order page.
  • You can pay online for your package and additional services listed via PayPal. PayPal will process credit and debit cards on their highly secure servers without sharing your information with us or anyone else. You don't need a PayPal account and there is no charge for using the service. If you need any additional services subject to quote we will send you an electronic invoice with the option to pay via PayPal.
  • PayPal is our preferred payment method and you should be able to pay via PayPal using almost any credit or debit card. If, for any reason, you are unable to pay via PayPal, we may be able to arrange an alternative payment method, please contact us to arrange payment by cheque, money order or bank transfer. Please note that additional charges may be incurred and that we will need to be in receipt of cleared funds before we can accept your order.
  • Once we have reviewed your order we will send you a confirmation reference; this reference should be quoted on any communications regarding your order.
  • Your confirmation will include a link our Design Center, where you can customize your DVD, choose styles and custom options.
  • We will also send you suggestions suitable for your particular project, i.e. styles, colour schemes, etc. suited to a particular project.

4. Customize your project

  • After getting your confirmation, go to our Design Centre, where you can specify the styles you want for your project and any other details such as headlines, etc.
  • Submit your design brief along with your digital photos, music, etc.

5. Submit your material

Online

  • If your photos are in digital format you can submit them by email.
  • Individual images can be submitted using our upload facility. This is recommended if you've requested photo captioning, as you can submit the text along with each image, making sure they stay together
  • Alternatively, if submitting lots of high resolution images, we can arrange for an alternative to email such as FTP transfer.
  • You will need broadband or a fast internet connection to submit photos and video clips over the internet. We can accept photos in most popular file formats. Please send all photos as separate files (JPG, TIFF, BMP, etc.) or in a zipped archive format (ZIP, RAR, ISO files are OK). Do not send photos within other files such as Word documents, PowerPoint presentations or PDFs.

CD/DVD

  • You may submit your digital photos, music and video (if applicable) on a disc. You will receive full posting instructions with your order.

Prints, slides and negatives for scanning

  • Send your prints, negs or slides together with a submission form and any music or video on CD (if applicable). We need to be in receipt of payment for photo services before we can scan your photos.

Music, video and narration

  • We can accept video and music in most popular file formats (MP3, MPEG, MOV, WMA, WMV, WAV, AIFF, etc.).
  • Please do not send cassettes, tapes, VHS or records. If your music or video is not in digital format please contact us before sending it.

6. Enjoy!

Your Memories DVD will be a unique keepsake, an unforgettable gift, party favour or greeting. DVDs can be played back on set-top DVD players connected to your TV or computers equipped with DVD playback software.